Articles & Perspectives

Practical ideas.
Human perspective.

Sales, people operations, and work travel—written for the real work of growing a business.

The V2 Article Collection • Drafts for Review

Ideas you can put to work.

Sales & Follow-Up

Your Leads May Not Be the Problem. Your Follow-Up Is.

A promising lead can go quiet before anyone has a real conversation. Before you replace your lead source, look at what happens after an inquiry arrives.

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Human-Powered Sales

Never Take the Human Out of Sales

Sales depends on people understanding people. Technology can help organize the work, but a meaningful conversation still needs attention, judgment, and a person willing to listen.

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Business Development

More Activity Brings More Revenue

More purposeful sales activity creates more chances to connect. Revenue depends on what happens next: the quality of those conversations, the fit of the opportunity, and the follow-through.

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Recruiting

Why Recruiting Is More Like Sales Than Most Companies Realize

Recruiting involves introducing an opportunity, understanding a person’s needs, and keeping a conversation moving. Those habits will feel familiar to anyone who has worked in sales.

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People Operations

When Should a Business Outsource HR?

The right time to consider HR support is often when the administrative work starts competing with the work your leaders need to do. Start by identifying the tasks that repeatedly fall behind.

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Workforce Administration

Payroll Administration vs. Accounting

Payroll-related administration and accounting can sit close together in a business, but they are different responsibilities. Clear boundaries help the right people receive the right information.

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Work Travel

Why Hotel Negotiation Experience Matters

When a business has people working away from home, hotel arrangements become part of keeping the work organized. Room needs, timing, communication, and changing plans all deserve attention.

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Speed to Lead

How Fast Should You Contact a Meta Lead?

If someone responds to your Meta campaign, make the next step clear and prompt. Your response plan should reflect when your team is available and what you have agreed to deliver.

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More from our existing articles & media

Resources & Media

Sales & Growth

Five Lead Generation Techniques to Add to Your Growth Strategy

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Resources & Media

Human Connections

Bringing the Human Back to Contact Centers: D Foster Consulting Champions Real Connections in an AI Era, Podcast

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Resources & Media

Danielle’s Story

How One Woman Escaped Abuse, Built a Company & Became a Lifeline to Others

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Danielle Foster on Escaping Domestic Violence, Building Resilience, and Empowering Survivors Through Work

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